Patient Experience.

An Important Component Of The Quadruple Aim of Quality Care

You Choose Your Provider

With Virtual TelaCare you can choose to see a provider right away or schedule with your preferred provider. It’s your choice.

Early in the pandemic, other telemedicine providers struggled to keep up the skyrocketing influx of patients. 

In some circumstances other health plan telemedicine visit wait times were up to 22 hours. With Virtual TelaCare our wait time is 10 minutes.

Our secure messaging care solution allows providers to deliver care in asynchronously to their patients. Patients and members get answers to non-urgent questions in a simple and easy manner.

 

10

MINUTE PATIENT WAIT TIME

24/7

ACCESS TO QUALITY CARE

Easy. Simple. Convenient.

When it comes to asynchronous care, we take quality seriously. Together, our dedicated clinical team works to advance our clinical protocols that recognize and treat over 100 conditions.

With the clinical decision logic built-in, our asynchronous protocols recognize choices for providers that fit the highest standard of evidence-based guidelines, simplifying the workflow for providers and resulting in less time spent on administrative work.

Let your providers do what they do best: provide care. Leave the burden of documentation (and everything else) to us.

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Get Care On Mobile Device

Providers can treat a patient virtually in as little as two minutes without extra data entry

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Use A Desktop

Providers find more time to spend with patients who need in-person care

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Simple Phone Call

Efficient and effective care reduces the burden on providers causing a reduction in provider burnout 

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Treat Common Conditions

Our intelligent clinical protocols diagnose over 100 conditions. This includes treatment and recommended prescribed medications.

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Care Coordination

Sometimes, providers need to have a more in-depth conversation with patients. Virtual TelaCare allows seamless transitions between modes of care based on the context of the visit.

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Triage and Assessments

Virtual care is just an option in the continuum of care. After a virtual visit or assessment, if an in-person visit is needed, the virtual consult notes are easily available for the patient or for other providers.